Leisure Centre Member Experience Coordinator

Belgravia Leisure; Townsville City; On-site; AUD 42,000 - 62,000; Full time

Benefits offered by this job

Free facility access

Salary packaging up to $15,900

Job summary

Based in Townsville, the role emphasizes guest experience, POS accuracy, and teamwork within our community-focused leisure group. A full-time position with competitive pay and benefits awaits.

Qualifications

• Positive, friendly, helpful and energetic approach.
• Proficient with computer basics, software packages and POS systems.
• Experience in the leisure industry is desirable.
• Current First Aid Certificate (Workplace Level 2).
• Current CPR Certificate.
• Police Check clearance.
• Working with Children Check.

Responsibilities

• Provide excellent customer service to all customers in person and over the phone.
• Handle cash with sound principles and operate POS systems.
• Assist with memberships information, sales and renewals.
• Promote centre services and programs, manage bookings and enrolments.
• Develop and maintain good relations with customers and promote positive public relations.
• Open/close the centre following security and safety procedures.

Skills

Positive work style

Computer literacy

Leisure industry experience

First Aid Certificate (WPL2)

CPR Certificate

Police Check

Working with Children Check

Job description

Based in Townsville, the role emphasizes guest experience, POS accuracy, and teamwork within our community-focused leisure group. A full-time position with competitive pay and benefits awaits.