Guest Experience & Sales Lead - Part-Time

Belgravia Health And Leisure Group Pty Ltd; Canberra; On-site; AUD 34,000 - 48,000; Part time

Job summary

Belgravia Leisure is seeking a part-time Sales and Guest Experience Coordinator at the NSW Michael Wenden Aquatic Leisure Centre in Sydney. You will lead Guest Experience Officers, drive membership growth, manage enquiries, and ensure top-tier guest service across programs, with a focus on data-driven performance and rostering efficiency.

The role requires a mix of evening and weekend work during peak periods, with flexible rostering to suit business and personal needs.

Qualifications

• Lead Guest Experience Officers and drive guest satisfaction across programs.
• Develop strategies to grow centre memberships and manage member enquiries.
• Focus on data-driven performance and rostering efficiency to optimise operations.

Responsibilities

• Lead Guest Experience Officers and ensure high guest satisfaction.
• Drive membership growth and manage member enquiries.
• Optimise rostering and monitor data-driven performance.

Skills

Leadership

Guest service

Membership growth

Rostering

Data analysis

Job description

Belgravia Leisure is seeking a part-time Sales and Guest Experience Coordinator at the NSW Michael Wenden Aquatic Leisure Centre in Sydney. You will lead Guest Experience Officers, drive membership growth, manage enquiries, and ensure top-tier guest service across programs, with a focus on data-driven performance and rostering efficiency.

The role requires a mix of evening and weekend work during peak periods, with flexible rostering to suit business and personal needs.