Part-Time Medical Receptionist & Patient Experience

Qualitas Health; Sydney; On-site; AUD 34,000 - 44,000; Part time

Job summary

Qualitas Health is seeking a highly organized and friendly Medical Receptionist to join our Sydney practice. You will greet patients, schedule appointments, handle calls and maintain patient records with excellent customer service.

Availability for 2-3 days per week. The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced medical environment. Experience with Best Practice software is essential and a high school diploma is required.

Qualifications

• Front desk experience in medical reception required.
• Proficient with electronic health records.
• Strong communication and customer service.
• Familiarity with medical terminology preferred.

Responsibilities

• Greet patients warmly and ensure they feel comfortable.
• Schedule appointments using the electronic system.
• Answer calls and direct inquiries.
• Manage patient records in the electronic database.
• Verify insurance for new patients and update details.
• Collect co-payments or balances.
• Maintain reception area and assist staff.
• Coordinate with staff on urgent needs.
• Handle incoming/outgoing mail.

Skills

Excellent communication

Organizational skills

Multitasking

Medical terminology knowledge

Confidentiality

Education

High school diploma

Healthcare administration training

Tools

Best Practice medical software

Job description

Qualitas Health is seeking a highly organized and friendly Medical Receptionist to join our Sydney practice. You will greet patients, schedule appointments, handle calls and maintain patient records with excellent customer service.

Availability for 2-3 days per week. The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced medical environment. Experience with Best Practice software is essential and a high school diploma is required.