Part-Time Medical Receptionist: Patient-Focused Front Desk

Real Health Medical Centre; Sydney; On-site; AUD 34,000 - 44,000; Part time

Job summary

Real Health Medical Centre in Sydney is seeking a part-time Medical Receptionist to join our professional team. The right candidate will be professional, possess excellent communication and computer skills, and provide support to patients and doctors.

Key duties include greeting patients, booking appointments, managing records, handling Medicare and workers' compensation claims, and operating the HICAPS machine. This role is based at our Ashfield-area practice with a friendly team environment.

Qualifications

• 12 months' experience as Medical Receptionist.
• Proficient in Best Practice software (minimum 6 months).
• Experience with Medicare billings and workers' compensation processes.
• Proficient with HICAPS for payments.
• Excellent communication and interpersonal skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.

Responsibilities

• Greet and assist patients with professionalism and care.
• Manage appointment bookings and patient records efficiently.
• Process payments and Medicare/ workers' compensation claims.
• Use a HICAPS machine for processing payments.
• Answer phone calls and address patient inquiries.
• Securely scan, fax, email medical records and results.

Tools

Best Practice software

HICAPS

Job description

Real Health Medical Centre in Sydney is seeking a part-time Medical Receptionist to join our professional team. The right candidate will be professional, possess excellent communication and computer skills, and provide support to patients and doctors.

Key duties include greeting patients, booking appointments, managing records, handling Medicare and workers' compensation claims, and operating the HICAPS machine. This role is based at our Ashfield-area practice with a friendly team environment.