Part-Time Medical Receptionist — Patient-Centric & Efficient

One Heart Centre; Sydney; On-site; AUD 36,000 - 47,000; Part time

Benefits offered by this job

Flexible work arrangements

Additional income opportunities

Job summary

One Heart Centre in Sydney is seeking a dedicated Medical Receptionist (part-time) to join our cardiology-focused practice with locations in Marrickville and North Sydney. You will welcome patients, handle inquiries, manage records, appointments, and billing while maintaining privacy and professional standards.

You will work with the Shexie PMS, coordinate with Medicare and other stakeholders, and support ambulatory monitoring equipment setup.

Qualifications

• Previous experience in a medical reception or customer service role.
• Strong interpersonal and communication skills with patients and healthcare staff.
• Excellent organisational and time management abilities with multitasking.
• Commitment to patient privacy and professional conduct.

Responsibilities

• Warmly greet and assist patients in person, by phone and email; manage the reception area.
• Answer incoming calls and respond to patient queries with information about the clinic and services.
• Maintain accurate patient records and ensure confidentiality using Shexie PMS.
• Process patient invoicing, receipting and payments including Medicare/private billing.
• Scan, file and manage referrals, clinical correspondence and outgoing letters.
• Liaise with Medicare, hospital staff, referring doctors and other medical stakeholders.
• Assist with setup and return of ambulatory monitoring devices; full training provided.
• Uphold highest standards of patient privacy, confidentiality and professional conduct.

Skills

Customer service

Communication

Organisational skills

Attention to detail

Multitasking

Professional conduct

Tools

Shexie

Job description

One Heart Centre in Sydney is seeking a dedicated Medical Receptionist (part-time) to join our cardiology-focused practice with locations in Marrickville and North Sydney. You will welcome patients, handle inquiries, manage records, appointments, and billing while maintaining privacy and professional standards.

You will work with the Shexie PMS, coordinate with Medicare and other stakeholders, and support ambulatory monitoring equipment setup.