Part-Time ICT Support & Onboarding Specialist

Align Talent Pty Ltd; Brisbane; On-site; AUD 32,000 - 42,000; Part time

Benefits offered by this job

Meaningful community work

Broad Microsoft and Salesforce access

Job summary

Align Talent Pty Ltd partnered with a well‑established community services organisation to appoint a part‑time ICT Support Officer in Brisbane's south. You will onboard new starters, manage accounts and devices, offboard departing staff, and provide frontline IT support across Microsoft 365 and Salesforce.

Working within the ICT team, you report to the ICT Team Leader and perform a steady, process‑driven role focused on security and service excellence.

Qualifications

• Organised and methodical with strong attention to detail.
• Comfortable managing a steady workload without constant supervision.
• Discreet with access and sensitive information; communicates clearly to new starters.

Responsibilities

• Manage onboarding of new starters (accounts, access, devices).
• Offboard departing staff and recover equipment.
• Set up user accounts, permissions and group policy securely.
• Provision devices via Intune and manage them.
• Handle ticket queue with first/second line support within SLAs.
• Support Microsoft 365, Teams, SharePoint, OneDrive and Salesforce users.
• Keep processes and documentation up to date.

Skills

Attention to detail

Organised

Clear communicator

Team player

Tools

Intune

Microsoft 365

Teams

SharePoint

OneDrive

Salesforce

Job description

Align Talent Pty Ltd partnered with a well‑established community services organisation to appoint a part‑time ICT Support Officer in Brisbane's south. You will onboard new starters, manage accounts and devices, offboard departing staff, and provide frontline IT support across Microsoft 365 and Salesforce.

Working within the ICT team, you report to the ICT Team Leader and perform a steady, process‑driven role focused on security and service excellence.