Part-Time Guest Experience Host – Hospitality & Travel

Travel + Leisure Co.; Sydney; On-site; AUD 22,000 - 34,000; Part time

Benefits offered by this job

Professional development funding

Discounted hotel stays Australia-wide

Great career development opportunities

Job summary

Travel + Leisure Co. in Manly is seeking a friendly Guest Experience Host to welcome owners and guests, register them, and provide local activity information.

You will help generate tours and schedule appointments while ensuring a seamless check-in process at our resort. The role requires excellent communication, a genuine customer-service mindset, and the ability to work flexible shifts including weekends and holidays.

Qualifications

• Previous experience in a hotel or hospitality role
• Strong customer service orientation and interpersonal skills
• Ability to work flexible shifts including weekends and public holidays

Responsibilities

• Greet and register owners and guests
• Provide information on local area attractions
• Assist in tour generation to meet qualification specifications
• Meet guests face-to-face and generate sales appointments
• Coordinate with resort operations to ensure smooth check-in

Skills

Customer service

Communication

Sales support

Weekend availability

Tools

Hirum

Fidelio

Opera

Job description

Travel + Leisure Co. in Manly is seeking a friendly Guest Experience Host to welcome owners and guests, register them, and provide local activity information.

You will help generate tours and schedule appointments while ensuring a seamless check-in process at our resort. The role requires excellent communication, a genuine customer-service mindset, and the ability to work flexible shifts including weekends and holidays.