Guest Experience Host – Hospitality & Local Sales

Travel + Leisure Co.; Western Australia; On-site; AUD 45,000 - 60,000; Part time

Benefits offered by this job

Professional development funding

Discounted hotel stays

Career development opportunities

Job summary

Travel + Leisure Co. is seeking a Part-time Guest Experience Host in Perth. This role involves greeting guests, providing information on attractions, and generating sales appointments.

The ideal candidate will have a passion for customer service, strong interpersonal skills, and experience in a hotel environment. You'll work flexible hours including weekends and holidays, contributing to a high level of service.

Qualifications

• Previous experience in a hotel position.
• Passion for customer service.
• Excellent communication and interpersonal skills.
• Enthusiastic and self-motivated.
• High levels of computer literacy.

Responsibilities

• Greeting and registering owners and guests.
• Providing information on local area attractions.
• Completion of all department-related paperwork.
• Meet guests face-to-face and generate sales appointments.
• Work closely with the resort operations team.
• Meet targets and KPI's as set by the business.

Skills

Customer service

Interpersonal skills

Computer literacy

Problem-solving

Sales appointment generation

Tools

PMS systems

Job description

Travel + Leisure Co. is seeking a Part-time Guest Experience Host in Perth. This role involves greeting guests, providing information on attractions, and generating sales appointments.

The ideal candidate will have a passion for customer service, strong interpersonal skills, and experience in a hotel environment. You'll work flexible hours including weekends and holidays, contributing to a high level of service.