Part-Time Global Order & Customer Care Admin

Leica Microsystems; Sydney; Hybrid; AUD 39,000 - 50,000; Part time

Job summary

Leica Microsystems is seeking a part-time Customer Service Administrator to support order processing with SAP, coordinating logistics and customer operations. The role offers hybrid work with in-office and remote days, and involves collaborating with global teams across Australia, Germany, and Singapore.

You will handle customer inquiries, process sales orders, and ensure compliance with revenue recognition policies.

Qualifications

• Previous experience in handling customer interactions and inquiries.
• Strong interpersonal skills, including problem-solving abilities, active listening, and strong communication.
• Proven organizational capabilities with the capacity to manage multiple tasks simultaneously.
• Collaborative team player who can work effectively with others.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone and email.
• Take ownership of sales orders from start to finish within assigned territories, ensuring efficient management and coordination.
• Review each and order/revenue before it gets booked into ERP system for completeness and compliance as per Rev Rec Policy and DOA.

Skills

Order management

Logistics coordination

Customer operations

Tools

SAP

Job description

Leica Microsystems is seeking a part-time Customer Service Administrator to support order processing with SAP, coordinating logistics and customer operations. The role offers hybrid work with in-office and remote days, and involves collaborating with global teams across Australia, Germany, and Singapore.

You will handle customer inquiries, process sales orders, and ensure compliance with revenue recognition policies.