Part-Time Customer Care Specialist — Hybrid (SAP & Orders)

Leica Microsystems; Sydney; Hybrid; AUD 40,000 - 55,000; Part time

Job summary

Leica Microsystems is seeking a Customer Care Administrator for a 0.6 FTE, part-time role in Lane Cove West NSW. The position follows a Monday–Friday schedule with hybrid work (2 days in the office, 3 days at home) and hours roughly 12:30–5:00 pm.

You will handle customer inquiries, manage orders, and support ERP processes in a collaborative global team. The role emphasizes accurate order handling, cross‑functional coordination, and delivering excellent service to Leica customers within the life

Qualifications

• Previous experience handling customer interactions and inquiries.
• Experience with order processing or ERP systems is a plus.
• Ability to work with cross-functional teams across locations.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone and email.
• Take ownership of sales orders from start to finish within assigned territories, ensuring efficient management and coordination.
• Review each order/revenue before it gets booked into ERP system for completeness and compliance as per Rev Rec Policy and DOA.

Skills

SAP

Order management

Logistics coordination

Customer operations

Tools

SAP

Job description

Leica Microsystems is seeking a Customer Care Administrator for a 0.6 FTE, part-time role in Lane Cove West NSW. The position follows a Monday–Friday schedule with hybrid work (2 days in the office, 3 days at home) and hours roughly 12:30–5:00 pm.

You will handle customer inquiries, manage orders, and support ERP processes in a collaborative global team. The role emphasizes accurate order handling, cross‑functional coordination, and delivering excellent service to Leica customers within the life