Part-Time Facilities & Visitor Services Coordinator

Kpmg-0828bc85; Newcastle; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Retail discounts

Health and wellbeing initiatives

Learning and growth opportunities

Salary packaging options

Job summary

KPMG in Newcastle is seeking a part-time Workplace Services Coordinator to ensure the smooth operation of the Newcastle workplace and curate a positive experience for staff and visitors. You will coordinate maintenance, manage requests, and support the Premises Recovery Plan while maintaining strong stakeholder relationships.

The role emphasizes excellent customer service, organisational excellence and the ability to juggle multiple priorities in a fast-paced environment.

Qualifications

• Previous customer service experience in a corporate environment is preferred.
• Proven stakeholder management and relationship-building skills.
• Outstanding organisational skills and a strong ability to prioritise competing demands.
• Demonstrated ability to effectively manage multiple priorities and work to agreed timelines.
• Ability to review outcomes and provide reporting as required.
• Experience coordinating logistics, people and workplace activities/events.
• Consistently delivers high-quality outcomes and service.

Responsibilities

• Coordinate, schedule and track the planned preventative maintenance program.
• Ensure all operational requests from customers are actioned and completed efficiently.
• Log and follow up on maintenance and cleaning requests across both tenancy and common areas.
• Report on any outstanding tasks and elevate items not completed within agreed SLAs to contractors and suppliers.
• Understand and support the Premises Recovery Plan when required.
• Monitor stock levels of all consumables managed by Workplace Services for the business.

Skills

Customer service

Stakeholder management

Organisational skills

Prioritisation

Reporting

Logistics coordination

Event coordination

Job description

KPMG in Newcastle is seeking a part-time Workplace Services Coordinator to ensure the smooth operation of the Newcastle workplace and curate a positive experience for staff and visitors. You will coordinate maintenance, manage requests, and support the Premises Recovery Plan while maintaining strong stakeholder relationships.

The role emphasizes excellent customer service, organisational excellence and the ability to juggle multiple priorities in a fast-paced environment.