Facilities & Visitor Experience Coordinator

Kpmg-0828bc85; Canberra; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Retail discounts

Health and wellbeing initiatives

Learning and growth opportunities

Salary packaging options

Job summary

KPMG Canberra is seeking a Workplace Services Coordinator to ensure the workplace runs smoothly by coordinating resources and delivering a positive experience for staff and visitors. You will build strong relationships with staff and management, coordinate maintenance, handle requests, log and escalate issues, monitor consumables, and support the Premises Recovery Plan in a fast-paced office environment.

You are dedicated to exceptional service, accountable for outcomes, and thrive on variety,

Qualifications

• Customer service experience in a corporate environment is desirable.
• Proven stakeholder management and relationship-building skills.
• Strong organisational skills and ability to prioritise multiple demands.
• Experience coordinating logistics, people and workplace activities.
• Available to work in the office 5 days a week.

Responsibilities

• Coordinate, schedule and track the planned preventative maintenance program.
• Action and complete operational requests from customers efficiently.
• Log and follow up on maintenance and cleaning requests across tenancy and common areas.
• Log and escalate tasks not completed within SLAs to contractors and suppliers.
• Support the Premises Recovery Plan when required.
• Monitor stock levels of consumables managed by Workplace Services.

Skills

Customer service

Stakeholder management

Organisational skills

Prioritisation

Reporting

Logistics coordination

Delivering outcomes

Office presence

Job description

KPMG Canberra is seeking a Workplace Services Coordinator to ensure the workplace runs smoothly by coordinating resources and delivering a positive experience for staff and visitors. You will build strong relationships with staff and management, coordinate maintenance, handle requests, log and escalate issues, monitor consumables, and support the Premises Recovery Plan in a fast-paced office environment.

You are dedicated to exceptional service, accountable for outcomes, and thrive on variety,