Canberra Facilities & Workplace Services Coordinator

High Growth Ventures; Canberra; Hybrid; AUD 60,000 - 90,000; Full time

Job summary

KPMG is inviting a Workplace Services Coordinator in Canberra to oversee the resources needed for a smooth and efficient workplace and a positive visitor experience. You will build strong relationships with staff and building management, coordinating maintenance, logistics and events.

You’ll report on outstanding tasks, manage SLAs with contractors, monitor consumables, and support the Premises Recovery Plan.

Qualifications

• Previous customer service experience in a corporate environment is preferred.
• Proven stakeholder management and relationship-building skills.
• Outstanding organisational skills and a strong ability to prioritise competing demands.
• Demonstrated ability to effectively manage multiple priorities and work to agreed timelines.
• Ability to review outcomes and provide reporting as required.
• Experience coordinating logistics, people and workplace activities/events.
• Consistently delivers high-quality outcomes and service.
• Available to work in the office 5 days a week.

Responsibilities

• Coordinate, schedule and track the planned preventative maintenance program.
• Ensure all operational requests from customers are actioned and completed efficiently.
• Log and follow up on maintenance and cleaning requests across both tenancy and common areas.
• Report on any outstanding tasks and escape items not completed within agreed SLAs to contractors and suppliers.
• Understand and support the Premises Recovery Plan when required.
• Monitor stock levels of all consumables managed by Workplace Services for the business.

Skills

Customer service

Stakeholder management

Organisational skills

Prioritisation

Reporting

Logistics coordination

Event coordination

Office based

Teamwork

Job description

KPMG is inviting a Workplace Services Coordinator in Canberra to oversee the resources needed for a smooth and efficient workplace and a positive visitor experience. You will build strong relationships with staff and building management, coordinating maintenance, logistics and events.

You’ll report on outstanding tasks, manage SLAs with contractors, monitor consumables, and support the Premises Recovery Plan.