Part-Time Emergency Department Clerk – Patient Care Admin

Royal Melbourne Hospital; Melbourne; On-site; AUD 34,000 - 44,000; Part time

Job summary

The Royal Melbourne Hospital in Parkville is seeking a part-time Emergency Services Clerk to join our Emergency Services team. This fixed-term role supports delivery of high-quality patient care in a fast-paced environment and provides essential administrative support.

Join a dynamic department and contribute to accurate patient data capture, billing information, and efficient ED operations while delivering friendly, patient-centered service to families and visitors.

Qualifications

• Experience in healthcare administration preferred.
• Excellent customer service and interpersonal skills.
• Strong written and verbal communication, telephone manner.
• Ability to work in a busy, changing environment.

Responsibilities

• Provide a professional, welcoming and customer-focused service to patients, families and visitors.
• Accurately collect, enter and maintain patient information for clinical and billing purposes.
• Support the smooth operation of the Emergency Department through timely administrative assistance.
• Liaise effectively with clinical and non-clinical stakeholders across the hospital.

Skills

Administrative experience

Customer service

Communication skills

Telephone manner

Job description

The Royal Melbourne Hospital in Parkville is seeking a part-time Emergency Services Clerk to join our Emergency Services team. This fixed-term role supports delivery of high-quality patient care in a fast-paced environment and provides essential administrative support.

Join a dynamic department and contribute to accurate patient data capture, billing information, and efficient ED operations while delivering friendly, patient-centered service to families and visitors.