Emergency Dept Admin Clerk - Part-Time & Patient-Focused

Lake Macquarie Private Hospital; Sydney; On-site; AUD 36,000 - 47,000; Part time

Benefits offered by this job

Flexible rostering

Wellbeing support and counselling

Salary packaging and novated leasing

Job summary

Lake Macquarie Private Hospital is seeking an Administration Clerk for the Emergency Department. Based at the ED reception, you will be the first contact for patients and families, handling registrations, payments, and paperwork with care and efficiency.

You will work closely with nurses and doctors to ensure smooth daily operations, accurate records, and exceptional customer service. Prioritise confidentiality and compliance with hospital policies.

Qualifications

• Experience in hospital administration is essential.
• Excellent communication and interpersonal skills.
• Proven ability to work both in a team and independently.
• Strong attention to detail and organisational skills.
• Proficient keyboarding and computer skills using MS Office.
• Able to complete tasks within designated timeframes.

Responsibilities

• Register patients on arrival and verify details.
• Process payments and prepare admission/discharge paperwork.
• Answer phone and reception enquiries at the ED desk.
• Support busy Emergency Department by coordinating with nurses and doctors.
• Maintain accurate records and ensure patient confidentiality.

Skills

Hospital administration

Communication

Teamwork

Attention to detail

MS Office

Time management

Tools

MS Office

Job description

Lake Macquarie Private Hospital is seeking an Administration Clerk for the Emergency Department. Based at the ED reception, you will be the first contact for patients and families, handling registrations, payments, and paperwork with care and efficiency.

You will work closely with nurses and doctors to ensure smooth daily operations, accurate records, and exceptional customer service. Prioritise confidentiality and compliance with hospital policies.