Part-Time Customer Service & Sales Admin (3 days)

Green Clover Pty Ltd; Sydney; Presencial; AUD 42.000 - 65.000; A tiempo parcial

Descripción de la vacante

Green Clover Pty Ltd in NSW seeks a friendly Customer Service Representative to join the team. This role is a minimum of 3 days a week—Monday, Thursday and Friday—with potential to add extra days. You will process orders, answer product inquiries and resolve issues, while supporting administrative tasks and liaising with couriers.

Experience in customer service is preferred; comprehensive training will be provided on our cloud-based inventory and sales systems.

Formación

• Excellent communication and active listening with a calm phone manner.
• Ability to resolve customer concerns effectively.
• Proficient in Microsoft Excel and Word.
• Accurate data entry with attention to detail.
• Strong organisational skills and teamwork.

Responsabilidades

• Process customer orders accurately and liaise with warehouse.
• Attend to customer inquiries about products and services.
• Resolve customer complaints.
• Provide administrative support including coordinating with couriers and inventory management.

Conocimientos

Communication skills

Active listening

Phone manner

Problem solving

Microsoft Excel

Microsoft Word

Data entry

Organisational skills

Team player

Customer relationships

Herramientas

Cloud-based inventory system

Descripción del empleo

Green Clover Pty Ltd in NSW seeks a friendly Customer Service Representative to join the team. This role is a minimum of 3 days a week—Monday, Thursday and Friday—with potential to add extra days. You will process orders, answer product inquiries and resolve issues, while supporting administrative tasks and liaising with couriers.

Experience in customer service is preferred; comprehensive training will be provided on our cloud-based inventory and sales systems.