Customer Service & Admin Specialist (Part-Time)

Austrahort Australia Pty Ltd; Cleveland; On-site; AUD 30,000 - 39,000; Part time

Job summary

AustraHort Australia Pty Ltd in Cleveland, QLD, is seeking a part-time Customer Service and Administration Officer to join a small, supportive team. You will handle quotes, order processing, freight coordination, invoicing and record keeping with Sage and MS Office.

The role offers flexible hours, potential 4-day week, and opportunities for career development as the business grows. Ideal candidates are organised, detail-oriented and customer-focused, with previous experience in service or admin

Qualifications

• Has previous customer service or administration experience.
• Has excellent attention to detail.
• Is highly organised and enjoys following systems and processes.
• Is confident using Microsoft Office (Sage experience is an advantage).

Responsibilities

• Respond to customer enquiries by phone and email.
• Prepare customer quotations and process sales orders.
• Coordinate freight and customer deliveries.
• Prepare invoices and supporting documentation.
• Manage customer backorders and follow up enquiries.
• Maintain accurate records using Sage and Microsoft Office.
• Update website products and pricing.
• General administration and office support.

Skills

Customer service

Administration

Attention to detail

Organised

Initiative

Tools

Sage

Microsoft Office

Job description

AustraHort Australia Pty Ltd in Cleveland, QLD, is seeking a part-time Customer Service and Administration Officer to join a small, supportive team. You will handle quotes, order processing, freight coordination, invoicing and record keeping with Sage and MS Office.

The role offers flexible hours, potential 4-day week, and opportunities for career development as the business grows. Ideal candidates are organised, detail-oriented and customer-focused, with previous experience in service or admin