Part-Time Customer-First Tech & Retail Consultant

Optus; City of Wodonga; On-site; AUD 30,000 - 42,000; Part time

Benefits offered by this job

Discounts on Optus products

Connected Day (paid)

Optus U micro-credentials

Job summary

Optus is seeking a friendly Retail Service Consultant to join our Wodonga team in a part-time capacity. You’ll be the face of Optus, delivering standout customer experiences and sharing expert knowledge across our tech solutions in a welcoming environment.

Join a collaborative team that values accountability, integrity and customer-first service. This role offers opportunities for development through Optus U and access to exclusive employee discounts.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism and care.
• Build strong product knowledge across the full range of tech solutions and explain simply.
• Understand customer needs and deliver personalised solutions.
• Support customers through enquiries with empathy and clear communication.
• Contribute to a welcoming, customer-first store environment and assist during busy periods.

Skills

Customer service

Active listening

Product knowledge

Problem solving

Teamwork

Tools

POS systems

Job description

Optus is seeking a friendly Retail Service Consultant to join our Wodonga team in a part-time capacity. You’ll be the face of Optus, delivering standout customer experiences and sharing expert knowledge across our tech solutions in a welcoming environment.

Join a collaborative team that values accountability, integrity and customer-first service. This role offers opportunities for development through Optus U and access to exclusive employee discounts.