Part-Time Customer Banking Specialist – Travel-Ready & Impactful

Commonwealth Bank of Australia; Northern Beaches; On-site; AUD 34,000 - 48,000; Part time

Job summary

Commonwealth Bank of Australia is seeking a part-time Customer Banking Specialist Relief based at our Castle Towers branch. You will engage with customers to understand banking needs, explain Home Loans, Accounts, and digital options, and help with simple applications.

You'll work 25 hours per week, with a schedule Mon-Fri 11:00am-4:00pm, and occasional travel as required. Join a team that puts customers first and supports career growth in financial services.

Qualifications

• Proven experience delivering exceptional Customer Service in Financial Services, Retail or Hospitality.
• Excellent communication skills to articulate financial terms clearly.
• Ability to ask the right questions and place the customer at the centre of everything.
• Experience in busy retail environment with holistic solutions.
• Genuine interest in a career with CommBank and improving customers' financial wellbeing.

Responsibilities

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
• Support customers with enquiries, maintenance on accounts and process applications for credit products.
• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options.
• Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture.

Skills

Customer service

Communication skills

Financial concepts

Problem solving

Job description

Commonwealth Bank of Australia is seeking a part-time Customer Banking Specialist Relief based at our Castle Towers branch. You will engage with customers to understand banking needs, explain Home Loans, Accounts, and digital options, and help with simple applications.

You'll work 25 hours per week, with a schedule Mon-Fri 11:00am-4:00pm, and occasional travel as required. Join a team that puts customers first and supports career growth in financial services.