Part-Time Customer Banking Specialist – Shape Financial Futures

Commonwealth Bank; Sydney; Presencial; AUD 41.000 - 50.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Part-time roster

Descripción de la vacante

Commonwealth Bank is seeking a Customer Banking Specialist for our Haymarket Branch in Sydney. This part-time role (32.5 hours per week) focuses on delivering personalised banking support, home loans and financial advice while guiding customers through in-branch and digital banking options.

You will engage with customers, handle account enquiries and help process credit applications in a fast-paced retail environment, ensuring solutions are clear, compliant, and customer-centric.

Formación

• Experience delivering exceptional customer service in financial services, retail or hospitality.
• Excellent communication skills and ability to explain financial terms clearly.
• Ability to ask the right questions, find solutions, and place the customer at the centre.
• Comfort working in a busy retail environment and delivering holistic solutions.

Responsabilidades

• Have in-depth conversations with customers about their banking needs including Home Loans, Business Banking & Financial Advice.
• Assist customers with account enquiries, maintenance, and processing credit product applications.
• Demonstrate and educate customers on in-branch technology and digital banking options.
• Contribute to a risk-aware culture by solving problems and following processes.

Conocimientos

Customer service

Communication

Financial knowledge

Problem solving

Team player

Descripción del empleo

Commonwealth Bank is seeking a Customer Banking Specialist for our Haymarket Branch in Sydney. This part-time role (32.5 hours per week) focuses on delivering personalised banking support, home loans and financial advice while guiding customers through in-branch and digital banking options.

You will engage with customers, handle account enquiries and help process credit applications in a fast-paced retail environment, ensuring solutions are clear, compliant, and customer-centric.