Part-Time Customer Banking Specialist – Narooma Branch

Commonwealth Bank; Wagonga; On-site; AUD 32,000 - 39,000; Part time

Job summary

Commonwealth Bank in Narooma is hiring a Customer Banking Specialist on a part-time roster. You will engage with customers to understand banking needs, explain home loans, business banking and financial advice, and guide them through in-branch technology.

This role emphasizes exceptional service, clear communication, integrity, and a customer-centric approach in a busy retail environment. If you are passionate about helping customers achieve their financial goals, this is for you.

Qualifications

• Proven experience delivering exceptional Customer Service in Financial Services, Retail or Hospitality.
• Excellent communication skills and the ability to articulate financial terms clearly.
• Ability to ask the right questions, find solutions, act with integrity and keep the customer at the centre of everything you do.
• Ability to work in a busy, commercial retail environment while providing holistic solutions for customers.
• Genuine interest in building a career with CommBank and improving customers' financial wellbeing.

Responsibilities

• Have in-depth conversations with customers about how we can support their banking needs including Home Loans, Business Banking & Financial Advice.
• Support customers with enquiries, maintenance on accounts and process applications for credit products.
• Provide options through education and demonstration of our in-branch technology and digital banking options.
• Problem solve and provide effective solutions while championing processes and driving a risk-adverse culture.

Skills

Customer service

Communication

Problem solving

Customer focus

Integrity

Job description

Commonwealth Bank in Narooma is hiring a Customer Banking Specialist on a part-time roster. You will engage with customers to understand banking needs, explain home loans, business banking and financial advice, and guide them through in-branch technology.

This role emphasizes exceptional service, clear communication, integrity, and a customer-centric approach in a busy retail environment. If you are passionate about helping customers achieve their financial goals, this is for you.