Part-Time Customer Banking Specialist - Frontline Banker

Commonwealth Bank of Australia; Childers; Sur place; AUD 30 000 - 39 000; Temps partiel

Résumé du poste

Commonwealth Bank of Australia is seeking a Customer Banking Specialist for the Childers Branch on a part-time basis. The role involves being the first point of contact for customers, greeting them, understanding their needs, and guiding them to suitable banking channels.

You will showcase in-branch technology and digital banking options while ensuring the branch runs smoothly and customers have a positive experience.

Qualifications

• Demonstrated experience delivering high-quality customer service in financial services, retail or hospitality environments.
• Excellent communication skills and a friendly, professional demeanour.
• Ability to manage customer expectations with poise and empathy.

Responsabilités

• Greet customers and understand their enquiry, guiding to the appropriate channel.
• Build personal connections to enhance the customer experience.
• Explain in-branch technology and digital banking options to customers.
• Monitor branch activity to ensure smooth operations and customer satisfaction.

Connaissances

Customer service

Communication

Professional demeanour

Description du poste

Commonwealth Bank of Australia is seeking a Customer Banking Specialist for the Childers Branch on a part-time basis. The role involves being the first point of contact for customers, greeting them, understanding their needs, and guiding them to suitable banking channels.

You will showcase in-branch technology and digital banking options while ensuring the branch runs smoothly and customers have a positive experience.