Branch Customer Banking Specialist — Part-Time (20h)

CommBank; Ipswich City; On-site; AUD 34,000 - 48,000; Part time

Job summary

CommBank in Childers is seeking a Customer Banking Specialist for a part-time role (20 hours/week). The position runs Monday to Friday from 9:15 am to 1:15 pm, greeting customers, guiding them to the right channel, and demonstrating in-branch technology and digital banking options.

You will support branch operations and ensure a positive customer experience. The ideal candidate has excellent communication, a strong customer service mindset, and a professional demeanor, with a genuine interest in

Qualifications

• Clear communication with customers in person and over the phone.
• Strong customer service background, ideally in financial services, retail or hospitality.
• Willingness to work a fixed roster and part-time hours.

Responsibilities

• Greet each customer and identify their enquiry.
• Guide customers to the appropriate channel or service.
• Explain in-branch technology and digital banking options to customers.
• Support branch operations and ensure customers have a smooth experience.

Skills

Excellent communication skills

Customer service focus

Professional demeanor

Channel guidance to customers

Job description

CommBank in Childers is seeking a Customer Banking Specialist for a part-time role (20 hours/week). The position runs Monday to Friday from 9:15 am to 1:15 pm, greeting customers, guiding them to the right channel, and demonstrating in-branch technology and digital banking options.

You will support branch operations and ensure a positive customer experience. The ideal candidate has excellent communication, a strong customer service mindset, and a professional demeanor, with a genuine interest in