Part-Time Customer Banking Specialist (Eden Branch)

Commonwealth Bank; Eden; Presencial; AUD 25.000 - 35.000; A tiempo parcial

Descripción de la vacante

Commonwealth Bank’s Eden Branch is seeking a Customer Banking Specialist to engage with customers, understand their banking needs, and guide them through Home Loans, Business Banking, and Financial Advice.

You will assist with account enquiries, maintenance, and credit product applications, while educating customers on in-branch technology and digital options. This role emphasizes service, integrity, and customer-centric solutions.

Formación

• Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.
• Excellent communication skills & the ability to articulate financial terms clearly.
• Ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do.

Responsabilidades

• Have in-depth conversations with customers about how we can support their banking needs including Home Loans, Business Banking & Financial Advice.
• Support customers with enquiries, maintenance on accounts and process applications for credit products.
• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options.
• Problem solve & provide effective solutions whilst championing our processes and our risk-adverse culture.

Conocimientos

Customer service

Communication skills

Problem solving

Customer focused

Descripción del empleo

Commonwealth Bank’s Eden Branch is seeking a Customer Banking Specialist to engage with customers, understand their banking needs, and guide them through Home Loans, Business Banking, and Financial Advice.

You will assist with account enquiries, maintenance, and credit product applications, while educating customers on in-branch technology and digital options. This role emphasizes service, integrity, and customer-centric solutions.