Part-Time Customer Banking Specialist — Banking Solutions & Guidance

Commonwealth Bank; Sydney; On-site; AUD 40,000 - 60,000; Part time

Job summary

Commonwealth Bank in Sydney is seeking a Customer Banking Specialist to join our Westfield Hurstville Branch on a part-time roster. You will engage with customers, discuss home loans, personal accounts, and financial solutions, and help customers navigate in-branch technology and digital banking options.

The role emphasizes delivering exceptional service in a busy retail environment, working 31.25 hours per week, with a focus on integrity and customer-centric advice.

Qualifications

• Proven experience delivering customer service in financial services, retail or hospitality.
• Ability to clearly explain financial terms to customers.
• Strong communication and interpersonal skills.

Responsibilities

• Engage with customers to understand banking needs and provide holistic solutions.
• Assist customers with account maintenance and applications for credit products.
• Educate customers on in-branch technology and digital banking options.
• Maintain high standards of integrity and follow risk procedures.

Skills

Customer Service

Retail Banking

Communication

Problem Solving

Job description

Commonwealth Bank in Sydney is seeking a Customer Banking Specialist to join our Westfield Hurstville Branch on a part-time roster. You will engage with customers, discuss home loans, personal accounts, and financial solutions, and help customers navigate in-branch technology and digital banking options.

The role emphasizes delivering exceptional service in a busy retail environment, working 31.25 hours per week, with a focus on integrity and customer-centric advice.