Part-Time Customer Banking Advisor

CommBank; Sydney; On-site; AUD 32,000 - 42,000; Part time

Job summary

CommBank is seeking a Customer Banking Specialist at the Cabramatta Branch on a part-time roster. You’ll engage customers to assess banking needs, explain financial options, and guide them through Home Loans, Business Banking and Digital tools.

You’ll support account inquiries, process applications for credit products, and perform Financial Health Checks, while upholding service excellence in a busy retail environment. This role offers a stable, customer-centric career path within CommBank.

Qualifications

• Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
• Excellent communication skills & the ability to articulate financial terms clearly
• Ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
• Ability to work in a busy, commercial retail environment whilst seeing the big picture for customers and providing holistic solutions
• A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers

Responsibilities

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
• Support customers with enquiries, maintenance on accounts and process applications for credit products
• Complete Financial Health Checks to assess customers’ financial needs and identify any changes
• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
• Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

Skills

Customer service

Communication

Problem solving

Integrity

Team player

Job description

CommBank is seeking a Customer Banking Specialist at the Cabramatta Branch on a part-time roster. You’ll engage customers to assess banking needs, explain financial options, and guide them through Home Loans, Business Banking and Digital tools.

You’ll support account inquiries, process applications for credit products, and perform Financial Health Checks, while upholding service excellence in a busy retail environment. This role offers a stable, customer-centric career path within CommBank.