Part-Time Customer Advisor | Community Banking

Regional Australia Bank Ltd; Grafton; On-site; AUD 42,000 - 55,000; Part time

Benefits offered by this job

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Superannuation

Birthday leave

Parental leave

Job summary

Regional Australia Bank is seeking a friendly Customer Advisor at the Grafton Branch on a permanent part-time basis. You’ll be the first point of contact for customers, delivering friendly, accurate and professional service across everyday banking needs.

You’ll assist with transactions, account openings and digital banking, while identifying opportunities to support customers’ broader financial goals. Prior banking experience isn’t required; a genuine service mindset and willingness to learn are

Qualifications

• Genuine customer service focus and a warm, professional approach.
• Strong communication and ability to build positive relationships.
• Good attention to detail and confidence following procedures.
• Integrity, reliability and respect for confidential information.
• Willingness to learn new systems, products and processes.

Responsibilities

• Provide friendly, accurate and professional service across everyday banking needs.
• Support customers with transactions, account enquiries, opening and digital banking.
• Identify products, services or referrals to support broader financial goals.
• Be one of the first points of contact for our customers.

Skills

Customer service

Communication

Relationship building

Attention to detail

Tools

Digital banking

Procedures

Job description

Regional Australia Bank is seeking a friendly Customer Advisor at the Grafton Branch on a permanent part-time basis. You’ll be the first point of contact for customers, delivering friendly, accurate and professional service across everyday banking needs.

You’ll assist with transactions, account openings and digital banking, while identifying opportunities to support customers’ broader financial goals. Prior banking experience isn’t required; a genuine service mindset and willingness to learn are