Part-Time Community Banking Champion

Bendigo and Adelaide Bank Limited; Bicheno; On-site; AUD 25,000 - 35,000; Part time

Benefits offered by this job

Health insurance options

Employee assistance program (EAP)

BEN U corporate university

Job summary

Bendigo and Adelaide Bank Limited is seeking a Customer Service Officer for a permanent, part-time role based at our Bicheno and Swansea branches. You will help customers with transactions, guide digital banking, and promote suitable products while delivering friendly, local service in the community.

You’ll join a team that values collaboration, risk awareness, and ongoing development, with a roster of 24 hours per fortnight across two days.

Qualifications

• Experience in customer service environment and the ability to achieve targets.
• Strong attention to detail to ensure secure, accurate transactions with a risk mindset.
• Confident to communicate with customers face to face and over the phone.
• Desire to understand what makes our bank different.
• Collaborative mindset and willingness to learn and grow.

Responsibilities

• Assist customers with transactions and enquiries at the branch.
• Educate customers on digital banking and online platforms.
• Promote products and services that meet customer needs.
• Be the face of the branch and deliver excellent service in a busy environment.
• Support learning and development through on-the-job training.

Skills

Customer service

Communication

Attention to detail

Risk awareness

Team collaboration

Job description

Bendigo and Adelaide Bank Limited is seeking a Customer Service Officer for a permanent, part-time role based at our Bicheno and Swansea branches. You will help customers with transactions, guide digital banking, and promote suitable products while delivering friendly, local service in the community.

You’ll join a team that values collaboration, risk awareness, and ongoing development, with a roster of 24 hours per fortnight across two days.