Part-Time Client Care & Admin Specialist

Connect Hearing Australia; Sydney; On-site; AUD 22,000 - 34,000; Part time

Benefits offered by this job

Base salary + bonuses

Salary packaging

Uniform allowance

Parental leave

Birthday leave

Employee discounts

Wellbeing support

LinkedIn Learning

Career development

Supportive team

Job summary

Connect Hearing Australia in Hillsdale, NSW, is seeking a dedicated customer service/admin professional for a permanent part-time role (2 days / 15.2 hours per week). You will greet clients, schedule appointments, and support clinicians while helping manage daily clinic operations and payments.

The role includes full training and ongoing support, with hours scheduled Thursday to Friday, 9:00 am – 5:00 pm, and potential for increased hours as needed.

Qualifications

• Face-to-face customer service experience.
• Strong communication and listening skills.
• Interest in hearing health and admin tasks.

Responsibilities

• Greet clients and manage their experience.
• Schedule and confirm appointments.
• Provide admin support to clinicians.
• Manage day-to-day clinic operations, including opening/closing.
• Handle clinic phone line and shared email inbox.
• Process payments and billing.

Skills

Customer service

Administration

Scheduling

Communication

Multi-tasking

Tools

Clinic software

Billing software

Microsoft Office

Job description

Connect Hearing Australia in Hillsdale, NSW, is seeking a dedicated customer service/admin professional for a permanent part-time role (2 days / 15.2 hours per week). You will greet clients, schedule appointments, and support clinicians while helping manage daily clinic operations and payments.

The role includes full training and ongoing support, with hours scheduled Thursday to Friday, 9:00 am – 5:00 pm, and potential for increased hours as needed.