Part-Time Branch Customer Service Specialist

Bendigobank; Charlton; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

Health and wellbeing support

Private health insurance options

Corporate university BEN U

Job summary

Bendigo Bank is seeking a Customer Service Officer for its Charlton branch in Victoria. This permanent part-time role focuses on helping customers achieve their banking goals, handling transactions, and guiding digital banking needs.

You will be the branch face, delivering high-quality service, supporting online platforms, and recommending suitable products while maintaining risk-aware processes. On-the-job training and development opportunities are available.

Qualifications

• Experience in customer service environment and the ability to achieve targets.

Responsibilities

• Assist customers with transactions and cash handling.
• Educate customers about Bendigo Bank online platforms.
• Advise on products and services that fit customers' needs.
• Be the face of the branch and support risk-aware service delivery.

Skills

Customer service

Communication

Attention to detail

Teamwork

Job description

Bendigo Bank is seeking a Customer Service Officer for its Charlton branch in Victoria. This permanent part-time role focuses on helping customers achieve their banking goals, handling transactions, and guiding digital banking needs.

You will be the branch face, delivering high-quality service, supporting online platforms, and recommending suitable products while maintaining risk-aware processes. On-the-job training and development opportunities are available.