Part-Time Banking Specialist — Help Customers Meet Goals

Commonwealth Bank of Australia; Cowra; Presencial; AUD 34.000 - 44.000; A tiempo parcial

Descripción de la vacante

Commonwealth Bank Cowra is seeking a Customer Banking Specialist for the Cowra branch, part-time (~20 hours per week). You will have in-depth conversations with customers to understand their banking needs, including home loans, business banking and financial advice.

You’ll assist with account maintenance, credit applications, and demonstrate in-branch digital banking options. Ideal candidates have proven customer service experience in financial services, a strong ability to explain financial

Formación

• Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Responsabilidades

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
• Support customers with enquiries, maintenance on accounts and process applications for credit products.
• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options.
• Problem solve & provide effective solutions whilst championing our processes, procedures & driving our risk-averse culture.

Conocimientos

Customer service

Communication skills

Problem solving

Integrity

Customer-centric

Retail banking

Descripción del empleo

Commonwealth Bank Cowra is seeking a Customer Banking Specialist for the Cowra branch, part-time (~20 hours per week). You will have in-depth conversations with customers to understand their banking needs, including home loans, business banking and financial advice.

You’ll assist with account maintenance, credit applications, and demonstrate in-branch digital banking options. Ideal candidates have proven customer service experience in financial services, a strong ability to explain financial