Part-Time Banking Customer Care Specialist (12–4 PM)

CommBank; Melbourne; Presencial; AUD 34.000 - 44.000; Tempo parcial

Resumo da vaga

CommBank in Broadmeadows is seeking a Customer Service Representative for a part-time role. You will work closely with your Branch Manager and colleagues to deliver great customer experiences and resolve everyday banking needs.

This position requires you to build connections with customers, handle transactions, and refer more complex queries to specialists, while contributing to community events and maintaining a safe team environment.

Qualificações

• Excellent customer service and communication skills.
• Ability to build rapport and resolve queries.
• Comfort working independently and as part of a team.
• Willingness to refer customers to specialists.

Responsabilidades

• Engage with customers to understand needs and provide solutions.
• Handle in-branch transactions and ensure accuracy.
• Adhere to bank processes and procedures.
• Contribute to community events and teamwork.
• Ensure safety and wellbeing of the team.

Conhecimentos

Customer service

Communication

Query resolution

Team player

Descrição da vaga

CommBank in Broadmeadows is seeking a Customer Service Representative for a part-time role. You will work closely with your Branch Manager and colleagues to deliver great customer experiences and resolve everyday banking needs.

This position requires you to build connections with customers, handle transactions, and refer more complex queries to specialists, while contributing to community events and maintaining a safe team environment.