Part-Time Banking & Customer Care Specialist

Westpac; Millicent; Hybrid; AUD 17,000 - 20,000; Part time

Benefits offered by this job

Mortgage discounts

Leave options

Learning & development

Volunteering programs

Job summary

BankSA in Millicent invites applications for a part‑time Customer Service Officer. You will greet customers, handle daily banking needs, and guide them to specialists when required. The role focuses on accuracy in cash handling and delivering a welcoming banking experience.

You will be trained on our digital platforms and supported by a friendly team to help you grow your skills and career within the bank.

Qualifications

• Experience in a customer‑facing role.
• Proven ability to handle cash and financial transactions accurately.
• Willingness to learn banking procedures and tools.

Responsibilities

• Assist customers with banking transactions including cash deposits and withdrawals.
• Maintain accurate cash handling and end‑of‑day balancing.
• Educate customers on digital platforms such as online banking and mobile app.
• Identify opportunities to improve customers’ financial wellbeing with tailored solutions.
• Ensure compliance with regulatory requirements and internal policies.

Skills

Customer service

Numerical skills

Adaptability

Resilience

Job description

BankSA in Millicent invites applications for a part‑time Customer Service Officer. You will greet customers, handle daily banking needs, and guide them to specialists when required. The role focuses on accuracy in cash handling and delivering a welcoming banking experience.

You will be trained on our digital platforms and supported by a friendly team to help you grow your skills and career within the bank.