Part-Time Branch Banking Customer Service

BankSA; Millicent; On-site; AUD 32,000 - 39,000; Part time

Benefits offered by this job

Mortgage product offers

Leave options (Culture/Lifestyle/Well-

Learning and development opportunities

Volunteer initiatives

Job summary

BankSA Millicent branch is hiring a Customer Service Officer for 15 hours per week (Mon, Tue and Wed, 9:30am–2:30pm). You will greet customers, handle everyday banking queries and guide them to specialists in Home Loans or Business Banking.

You’ll help customers with deposits and withdrawals, promote online banking and our mobile app, and learn banking procedures through comprehensive training. The role offers a supportive team and a path to grow within Westpac Group.

Qualifications

• Experience in a customer-facing role preferred.
• Ability to handle cash and complete transactions accurately.
• Willingness to learn banking procedures and technologies.
• Comfort with digital banking platforms and apps.

Responsibilities

• Assist customers with banking transactions including deposits and withdrawals.
• Maintain accurate cash handling and end-of-day balancing.
• Educate customers on online banking and the mobile app.
• Identify opportunities to improve customers’ financial wellbeing through tailored solutions.
• Ensure compliance with regulatory requirements and internal policies.

Skills

Customer service experience

Numerical skills

Energetic personality

Resilience

Adaptability

Job description

BankSA Millicent branch is hiring a Customer Service Officer for 15 hours per week (Mon, Tue and Wed, 9:30am–2:30pm). You will greet customers, handle everyday banking queries and guide them to specialists in Home Loans or Business Banking.

You’ll help customers with deposits and withdrawals, promote online banking and our mobile app, and learn banking procedures through comprehensive training. The role offers a supportive team and a path to grow within Westpac Group.