Part-Time Banking Customer Service Champion

Banksa; Clare; On-site; AUD 52,000 - 64,000; Part time

Benefits offered by this job

Mortgage discounts

Leave options (Culture, Lifestyle and

Learning and development

Volunteer opportunities

Job summary

BankSA is hiring a Customer Service Officer for its Clare branch. The role focuses on delivering a welcoming, knowledgeable customer experience, guiding clients through everyday banking needs and referrals to Home Loans or Business Banking specialists.

You will assist with banking transactions, cash handling, and end-of-day balancing, while promoting digital platforms and ensuring regulatory compliance. Training is provided in a supportive team environment.

Qualifications

• Customer service experience in a frontline role.
• Ability to handle cash and financial transactions accurately.
• Willingness to learn banking procedures and technologies.
• Calm under pressure with a positive attitude.

Responsibilities

• Assist customers with banking transactions including cash deposits and withdrawals.
• Maintain accurate cash handling and end-of-day balancing.
• Educate customers on digital platforms such as online banking and mobile app.
• Identify opportunities to improve customers’ financial wellbeing through tailored solutions.
• Ensure compliance with regulatory requirements and internal policies.

Skills

Customer service

Cash handling

Numerical skills

Adaptability

Resilience

Job description

BankSA is hiring a Customer Service Officer for its Clare branch. The role focuses on delivering a welcoming, knowledgeable customer experience, guiding clients through everyday banking needs and referrals to Home Loans or Business Banking specialists.

You will assist with banking transactions, cash handling, and end-of-day balancing, while promoting digital platforms and ensuring regulatory compliance. Training is provided in a supportive team environment.