Part-Time Banking Advisor — Customer Service & Sales

Westpac; Adelaide; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Mortgage discounts

Leave options

Learning & development

Volunteer programs

Job summary

BankSA, part of Westpac Group, seeks a Customer Service Advisor at the Ingle Farm Shopping Centre branch in Adelaide. The role is permanent part-time (33.5 hours per week) with shifts Monday to Friday, 9:00 am to 4:30 pm, focused on friendly customer service, selling banking products, and referring customers to specialist teams where needed.

You will assist customers in-person and over the phone, build product knowledge, handle cash and transactions accurately, and work toward targets with

Qualifications

• Customer service and sales experience in a branch or contact centre.
• Ability to meet targets and work under pressure.
• Strong numeracy with cash handling and financial transactions accuracy.
• Willingness to learn and adapt to banking procedures and technology.

Responsibilities

• Welcome customers at the branch and discuss banking needs.
• Recommend tailored banking solutions and refer to specialist teams when needed.
• Handle cash, complete transactions accurately, and meet referral targets.
• Support a positive customer experience with a proactive, friendly approach.

Skills

Customer service

Sales

Resilience

Phone sales

Numerical skills

Cash handling

Job description

BankSA, part of Westpac Group, seeks a Customer Service Advisor at the Ingle Farm Shopping Centre branch in Adelaide. The role is permanent part-time (33.5 hours per week) with shifts Monday to Friday, 9:00 am to 4:30 pm, focused on friendly customer service, selling banking products, and referring customers to specialist teams where needed.

You will assist customers in-person and over the phone, build product knowledge, handle cash and transactions accurately, and work toward targets with