Part-Time Banking Customer Service Advisor

Westpac; Millicent; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Comprehensive training

Supportive team

Job summary

BankSA Millicent branch is hiring a Customer Service Officer. You will greet customers, handle everyday banking needs, and guide clients to the right specialists while promoting our digital banking tools. This part-time role focuses on delivering a welcoming customer experience and accurate service.

Join a team dedicated to financial wellbeing and compliant service. Training is provided to help you grow with BankSA, part of Westpac Group, in a supportive environment that values community

Qualifications

• Customer service experience in a front-facing role.
• Proficiency with cash handling and financial transactions.
• Strong communication and interpersonal skills.
• Resilience and calm under pressure; able to adapt to new processes.

Responsibilities

• Assist customers with banking transactions including cash deposits and withdrawals.
• Maintain accurate cash handling and ensure end-of-day balancing.
• Educate customers on digital platforms such as online banking and mobile app.
• Identify opportunities to improve customers’ financial wellbeing through tailored solutions.
• Ensure compliance with regulatory requirements and internal policies.

Skills

Customer service

Numerical skills

Communication

Adaptability

Job description

BankSA Millicent branch is hiring a Customer Service Officer. You will greet customers, handle everyday banking needs, and guide clients to the right specialists while promoting our digital banking tools. This part-time role focuses on delivering a welcoming customer experience and accurate service.

Join a team dedicated to financial wellbeing and compliant service. Training is provided to help you grow with BankSA, part of Westpac Group, in a supportive environment that values community