Part-Time Banking Advisor & Customer Champion

Bendigobank; Traralgon; On-site; AUD 40,000 - 52,000; Part time

Benefits offered by this job

Health and wellbeing support

BEN U corporate university

Job summary

Bendigo Bank in Traralgon is looking for a Customer Advisor to join our branch on a permanent, part-time basis. This role places you at the heart of service delivery, helping customers with transactions and guiding them through digital banking while offering tailored products and services.

You'll build strong relationships, support customers with online platforms, and work with a friendly team to deliver exceptional service, while keeping risk and compliance front of mind.

Qualifications

• Experience in a customer service environment.
• Ability to achieve targets.
• Strong attention to detail for secure transactions.
• Excellent face-to-face and phone communication skills.
• Interest in banking products and services.

Responsibilities

• Identify customer needs through in-depth conversations to help achieve financial goals and partner with branch specialists.
• Assist customers with transactions and online banking support.
• Be the friendly face of the branch, handling enquiries and paperwork with risk awareness.
• Participate in on-the-job training and development opportunities to grow at Bendigo Bank.
• Build connections and support community engagement through banking services.

Skills

Customer service

Target achievement

Cash handling

Communication

Banking basics

Job description

Bendigo Bank in Traralgon is looking for a Customer Advisor to join our branch on a permanent, part-time basis. This role places you at the heart of service delivery, helping customers with transactions and guiding them through digital banking while offering tailored products and services.

You'll build strong relationships, support customers with online platforms, and work with a friendly team to deliver exceptional service, while keeping risk and compliance front of mind.