Part-Time Banking Advisor — Customer Service & Digital Support

Bendigobank; Queensland; On-site; AUD 45,000 - 60,000; Part time

Benefits offered by this job

Health and wellbeing benefits

BEN U learning program

Job summary

Bendigo Bank in Ascot, QLD is seeking a Customer Advisor for a permanent part-time role. You will help customers with everyday banking, process transactions, and support digital channels with a service-first mindset.

You will be the friendly face of the branch, building trusted relationships and guiding customers toward tailored banking solutions while upholding risk and compliance standards.

Qualifications

• Experience in a customer service environment with the ability to hit targets.
• Attention to detail to ensure secure, accurate transactions with a risk mindset.
• Confidently communicate with customers face to face and over the phone.
• Willingness to learn and adapt as banking products and processes evolve.

Responsibilities

• Assist customers with transactions and inquiries, processing cash and paperwork.
• Educate customers on online banking and self-service options.
• Promote Bendigo Bank products and services aligned to customer needs.
• Respond to customer questions while maintaining risk controls and accuracy.
• Support branch colleagues to deliver consistent service excellence.

Skills

Customer service

Cash handling

Communication

Digital literacy

Job description

Bendigo Bank in Ascot, QLD is seeking a Customer Advisor for a permanent part-time role. You will help customers with everyday banking, process transactions, and support digital channels with a service-first mindset.

You will be the friendly face of the branch, building trusted relationships and guiding customers toward tailored banking solutions while upholding risk and compliance standards.