Part-Time Administrative Services Lead — Member & Operations (Remote)

environmentjobs.com; Waverley; Hybrid; AUD 34.000 - 48.000; Teilzeit

Zusammenfassung

The National Parks Association of NSW (NPA) is seeking an enthusiastic Administrative Services Officer. The role supports member engagement, growth and retention across the organisation, and improves administrative processes.

The position requires experience with Salesforce, MS Office 365 and data reporting, with a part-time schedule and the option for periodic remote work from home. Based in Sydney, you will handle records, member onboarding, renewals, payments and event coordination, reporting

Qualifikationen

• 2+ years experience in an administrative, customer service, financial support or similar role.
• Excellent attention to detail with strong organisational and time management skills.
• Strong written, verbal and interpersonal communication; able to engage supporters and colleagues.
• Proficiency with MS Office 365, Salesforce, Mailchimp, spreadsheets and digital systems; quick to learn new software.
• Confidence with HTML coding.
• Experience with data analysis and reporting, database management and preparing reports.
• Experience processing payments, reconciliations or administrative documentation with accuracy.
• Willingness to work from Sydney office at least 2 days per week; unrestricted working rights in Australia.

Aufgaben

• Maintain organisational records, document management systems and Salesforce member elements.
• Administer and support NPA's volunteer program.
• General office tasks including MS Office 365 SharePoint, email groups and calendars; liaising with IT.
• Support and grow NPA's membership base, including onboarding.
• Manage membership processes including renewals and inquiries.
• Provide a central contact point for NPA and direct calls, mail, reports and emails to staff, committees and branches.
• Provide accounts processing and support to the Finance Manager.
• Support coordination of in-person events and State Council meetings.

Kenntnisse

Administrative experience

Customer service

Financial support

MS Office 365

Salesforce

Mailchimp

HTML coding

Data analysis

Reporting

Payment processing

Reconciliations

Organisational skills

Time management

Stakeholder engagement

Independent work

Ausbildung

Business administration qualification

Tools

Xero

Jobbeschreibung

The National Parks Association of NSW (NPA) is seeking an enthusiastic Administrative Services Officer. The role supports member engagement, growth and retention across the organisation, and improves administrative processes.

The position requires experience with Salesforce, MS Office 365 and data reporting, with a part-time schedule and the option for periodic remote work from home. Based in Sydney, you will handle records, member onboarding, renewals, payments and event coordination, reporting