Administrative Support Officer

NSW Government; Wollongong City Council; On-site; AUD 87,000 - 95,000; Full time

Benefits offered by this job

Accrued days off in addition to Annual

Corporate wellbeing programs

Learning and development opportunities

Job summary

NSW Government through National Parks and Wildlife Service (NPWS) invites applications for an Administrative Support Officer (Clerk Grade 3-4) based in Wollongong. This temporary full‑time role (35 hours per week) supports records, procurement, HR, and financial administration to help conserve NSW’s environment.

You will manage diaries, prepare documentation, coordinate meetings, handle inquiries from internal and external stakeholders, and maintain databases while upholding confidentiality and

Qualifications

• Strong administrative experience with MS Office and records management systems.
• Excellent customer service skills for internal and external stakeholders.
• Strong organisational skills with ability to manage competing priorities.
• Experience coordinating meetings and preparing documentation.
• Knowledge of financial and procurement processes including purchasing and payments.
• Collaborative, discreet, and able to adapt to changing priorities.

Responsibilities

• Records management and diary management.
• Financial administration and procurement-related activities.
• Meeting coordination and documentation preparation.
• Handling customer enquiries and maintaining databases.
• HR administration and reporting support.
• Support incident management activities when required.

Skills

Administrative experience

Microsoft Office

Records management

Customer service

Organisational skills

Meeting coordination

Procurement knowledge

Confidentiality

Tools

Microsoft Office

Records management systems

Financial administration software

Procurement systems

Job description

• Administrative Support Officer (Clerk Grade 3-4)
• Temporary full-time opportunity (35 hours per week) available until 30 April 2027, with the potential for extension or ongoing appointment.
• Role is based in Wollongong.
• Salary relative to experience, and ranges from $87,199 to $95,482 + employer's contribution to superannuation

Do you want your work to make a difference for NSW?

Working to protect the state’s environment and heritage.

About the role

National Parks and Wildlife Service has a unique opportunity for an Administrative Support Officer to work as part of the team and contribute towards the conservation of the natural environment, flora, fauna and Aboriginal heritage. The role provides administrative and customer service support to assist the efficient delivery of business operations within the National Parks & Wildlife Service (NPWS).

Key responsibilities include records management, diary management, financial administration, meeting coordination, correspondence, HR administration, reporting support, customer enquiries, database maintenance, and procurement-related activities. The role may also support incident management activities such as fires and search and rescue operations.

About You

The successful candidate would typically demonstrate:

• Strong administrative experience, including the use of Microsoft Office and records management systems.
• Excellent customer service skills, with the ability to respond professionally and efficiently to enquiries from both internal and external stakeholders.
• Strong organisational skills and the ability to manage competing priorities while maintaining attention to detail.
• Experience coordinating meetings, preparing documentation, and maintaining accurate records and databases.
• Knowledge of financial and procurement processes, including purchasing, receipting and payment procedures.
• The ability to work collaboratively, exercise sound judgement, maintain confidentiality, and adapt to changing priorities.
• A proactive and reliable approach, with a commitment to delivering quality outcomes and supporting team objectives

Key knowledge and experience

• Experience in administration including experience in the use of computer based systems such as word processing, spreadsheet and records management systems.
• Knowledge of financial and human resource management procedures, policies and practices, and contract administration.

For more information read the full Role Description: Administrative Support Officer NPWS Clk Gde 3-4 RD

Who we are

The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.

DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.

DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

What we can offer you

NSW National Parks and Wildlife Service is a great place to expand your career and grow your skills and knowledge.

• Accrued days off in addition to Annual Leave
• Corporate wellbeing programs, including the Fitness Passport
• Learning and development opportunities, including in-house training.

What we do

About NSW Nationalparks & Wildlife Service

Visit a park

South Coast Branch Overview

Looking for more information or assistance in applying?

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.

• Information and adjustments for individual needs for the recruitment process and the workplace.

• Information and support for veterans transitioning into government careers.

If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing [e-mail] or contacting Vithiya Yogarajah on 02 9995 5011 (please mention reference number 553692).

If you are an Aboriginal or Torres Strait Islander use our Aboriginal applicants guide to assist with applying for roles or our Aboriginal Career pathways team at [e-mail] for a yarn.

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