Part-Time Admin & Front Desk — Not-for-Profit

Lifeline Mid Coast; Port Macquarie; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Salary packaging

Job summary

Lifeline Mid Coast in Port Macquarie is seeking a reliable Administration Assistant for a part-time, on-site contract (3 days a week, 9am–5pm). You will handle reception, volunteer onboarding, and office support to keep the team and community services running smoothly.

Key duties include welcoming visitors, handling inquiries, performing admin tasks for shops and finances, coordinating meetings and events, and maintaining confidential records. A friendly, organised approach is essential.

Qualifications

• Experience in administration, reception or office support.
• Warm, professional manner.
• Strong organisation and prioritisation.
• Good written and verbal communication.
• Confidence with Outlook, Excel and Word; ability to learn new systems.
• Discretion with confidential information.

Responsibilities

• Greet visitors and direct people to the right team.
• Answer and divert phone enquiries; take messages and check voicemail.
• Follow escalation process and provide Lifeline 13 11 14 for distress.
• Monitor inbox; reply to routine enquiries and flag urgent matters.
• Review and progress volunteer applications through onboarding in Rosterfy.
• Lodge and follow up background checks; keep information confidential.

Skills

Organisation

Communication

Discretion

Tools

Outlook

Excel

Word

Job description

Lifeline Mid Coast in Port Macquarie is seeking a reliable Administration Assistant for a part-time, on-site contract (3 days a week, 9am–5pm). You will handle reception, volunteer onboarding, and office support to keep the team and community services running smoothly.

Key duties include welcoming visitors, handling inquiries, performing admin tasks for shops and finances, coordinating meetings and events, and maintaining confidential records. A friendly, organised approach is essential.