Parkes Housing Support Specialist – Tenancy Sustainment

CatholicCare Wilcannia-Forbes; Parkes; On-site; AUD 53,000 - 76,000; Full time

Benefits offered by this job

Salary packaging

Training and development

Positive community impact

Job summary

CatholicCare Wilcannia-Forbes seeks a caring, enthusiastic individual to deliver intensive client-centered support in the Sustaining Tenancies in Social Housing Program for at-risk tenants in Parkes region. The role supports tenancy sustainment over 12 months and capacity building for independent management beyond the period.

Based in Parkes NSW, this full-time, maximum-term contract runs until 25 June 2027 with potential extension if funded.

Qualifications

• Demonstrated experience providing client-centered case management and support to individuals or families with complex needs.
• Understanding of tenancy sustainment and homelessness prevention.
• Strong ability to engage clients, build relationships, advocate effectively, and work with service providers.
• Proven ability to manage caseloads, maintain records, prepare reports, and meet targets while maintaining confidentiality.
• Strong personal values and commitment to Catholic ethos.

Responsibilities

• Provide intensive client-centered tenancy support to sustain tenancies.
• Help tenants avoid breaches and build capacity to manage tenancies independently.
• Maintain confidential case records and prepare timely reports.
• Collaborate with government and community service providers to coordinate services.

Skills

Client-centered case management

Engagement & relationship-building

Advocacy & collaboration

Record keeping & reporting

Job description

CatholicCare Wilcannia-Forbes seeks a caring, enthusiastic individual to deliver intensive client-centered support in the Sustaining Tenancies in Social Housing Program for at-risk tenants in Parkes region. The role supports tenancy sustainment over 12 months and capacity building for independent management beyond the period.

Based in Parkes NSW, this full-time, maximum-term contract runs until 25 June 2027 with potential extension if funded.