Regional Tenancy Sustainment Specialist

Hume Community Housing; Maitland; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Zusammenfassung

Hume Community Housing is seeking a Tenancy Sustainment Coordinator to work across Maitland and Raymond Terrace. This 12-month full-time regional role focuses on delivering tailored support, education and advocacy to promote housing stability for vulnerable clients.

You will coordinate referrals with internal teams and external providers, manage complex tenancy matters, maintain records and ensure compliance with tenancy legislation and related policies while building strong stakeholder

Qualifikationen

• Police Check, Working with Children Check (WWCC) and NDIS Worker Screening Check required.
• Current NSW driver's licence with access to a fully insured vehicle.
• Understanding of Residential Tenancies Act (RTA) and NCAT processes.
• Minimum two years' experience in community services, housing or related sector.
• Experience coordinating and managing casework.
• Intermediate computer skills including Outlook, Word and Excel.

Aufgaben

• Assess customer needs, identify goals and develop tenancy sustainment support plans.
• Build customers’ independence and capability to maintain their tenancy.
• Coordinate referrals and connect customers with appropriate support services.
• Provide education on tenancy rights and responsibilities.
• Manage complex tenancy matters and provide advocacy where required.
• Build effective relationships with internal teams and external stakeholders.
• Maintain accurate records, case notes and reporting outcome requirements.
• Ensure compliance with relevant legislation, policies and procedures.
• Identify opportunities to strengthen programs through partnerships and funding initiatives.

Kenntnisse

Police Check

Working with Children Check

NDIS Worker Screening Check

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Jobbeschreibung

Hume Community Housing is seeking a Tenancy Sustainment Coordinator to work across Maitland and Raymond Terrace. This 12-month full-time regional role focuses on delivering tailored support, education and advocacy to promote housing stability for vulnerable clients.

You will coordinate referrals with internal teams and external providers, manage complex tenancy matters, maintain records and ensure compliance with tenancy legislation and related policies while building strong stakeholder