Park Operations Supervisor — Guest Experience & Budgeting

Discovery Parks; Dubbo; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Free accommodation and utilities

Bonus scheme

Professional growth opportunities

Park discounts for guests

Employee Assistance Program

Job summary

Discovery Parks in Dubbo, NSW, Australia, is seeking a Park Operations Manager to lead daily park activities and after-hours response. You will oversee guest check-ins, reservations, and accounts, while supporting budgeting and revenue maximisation.

A strong guest service focus and team leadership are essential for success. The role requires proven hospitality management experience, people leadership, and familiarity with RMS or similar reservation systems.

Qualifications

• Proven experience in hospitality/accommodation management.
• People leadership skills with a focus on training and development.
• Strong financial management and budget oversight experience.
• Tech savvy with RMS experience or similar reservation systems.
• Excellent communication and interpersonal skills, with a strong customer-centric approach.
• Flexibility and availability for weekend and after hours shifts.

Responsibilities

• Manage daily operations and after-hours callouts.
• Oversee guest check-ins, reservations, and accounts.
• Assist with budgeting and maximizing revenue.
• Deliver top-tier guest service.
• Inspire and support the team.
• Contribute to marketing efforts to attract new guests.

Skills

Hospitality management

People leadership

Budget management

RMS experience

Communication

Weekend availability

Job description

Discovery Parks in Dubbo, NSW, Australia, is seeking a Park Operations Manager to lead daily park activities and after-hours response. You will oversee guest check-ins, reservations, and accounts, while supporting budgeting and revenue maximisation.

A strong guest service focus and team leadership are essential for success. The role requires proven hospitality management experience, people leadership, and familiarity with RMS or similar reservation systems.