Park Operations Lead - Guest Experience & Growth

G'day Group; Dubbo; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Free accommodation

Bonus scheme

Professional growth opportunities

Discounts on accommodation

Service recognition awards

Employee Assistance Program

Job summary

G’day Group in Dubbo is seeking a Park Operations Manager to oversee daily park operations and after-hours callouts, ensuring smooth guest experiences. You will manage check-ins, reservations, and accounts while driving revenue and delivering top-tier service.

We’re looking for a leader with hospitality management experience, strong financial oversight, and the ability to motivate a team. Weekend and after-hours flexibility is essential for success in a busy park environment.

Qualifications

• Experience in hospitality/accommodation management.
• Proven leadership and training ability.
• Strong financial management experience.

Responsibilities

• Manage daily operations and after-hours callouts.
• Oversee guest check-ins, reservations, and accounts.
• Assist with budgeting and maximizing revenue.
• Deliver top-tier guest service.
• Inspire and support the team.
• Contribute to marketing efforts to attract new guests.

Skills

Hospitality management

People leadership

Budget oversight

Financial management

Reservation systems (RMS)

Customer service

Weekend/after hours

Tools

RMS system

Job description

G’day Group in Dubbo is seeking a Park Operations Manager to oversee daily park operations and after-hours callouts, ensuring smooth guest experiences. You will manage check-ins, reservations, and accounts while driving revenue and delivering top-tier service.

We’re looking for a leader with hospitality management experience, strong financial oversight, and the ability to motivate a team. Weekend and after-hours flexibility is essential for success in a busy park environment.