Assistant Manager - Dubbo

G'day Group; Dubbo; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Free accommodation

Bonus scheme

Professional growth opportunities

Discounts on accommodation

Service recognition awards

Employee Assistance Program

Job summary

G’day Group in Dubbo is seeking a Park Operations Manager to oversee daily park operations and after-hours callouts, ensuring smooth guest experiences. You will manage check-ins, reservations, and accounts while driving revenue and delivering top-tier service.

We’re looking for a leader with hospitality management experience, strong financial oversight, and the ability to motivate a team. Weekend and after-hours flexibility is essential for success in a busy park environment.

Qualifications

• Experience in hospitality/accommodation management.
• Proven leadership and training ability.
• Strong financial management experience.

Responsibilities

• Manage daily operations and after-hours callouts.
• Oversee guest check-ins, reservations, and accounts.
• Assist with budgeting and maximizing revenue.
• Deliver top-tier guest service.
• Inspire and support the team.
• Contribute to marketing efforts to attract new guests.

Skills

Hospitality management

People leadership

Budget oversight

Financial management

Reservation systems (RMS)

Customer service

Weekend/after hours

Tools

RMS system

Job description

About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

About The Role

Your responsibilities will include but are not limited to:

• Manage daily operations and after-hours callouts.
• Oversee guest check-ins, reservations, and accounts.
• Assist with budgeting and maximizing revenue.
• Deliver top-tier guest service.
• Inspire and support the team.
• Contribute to marketing efforts to attract new guests.

About You

We are looking for a superstar individual who can contribute to the smooth running of the park and who has the ability to lead park operations in the Manager's absence.

• Proven experience in hospitality/accommodation management.
• People leadership skills with a focus on training and development.
• Strong financial management and budget oversight experience.
• Tech savvy with RMS experience or similar reservation systems.
• Excellent communication and interpersonal skills, with a strong customer‑centric approach.
• Flexibility and availability for weekend and after hours shifts.

Benefits for you

• Competitive salary package with free accommodation and utilities included.
• Quarterly and annual bonus scheme.
• Professional growth opportunities.
• Discounts on accommodation at over 300 G'day holiday parks.
• Service recognition awards.
• Employee Assistance Program.

Job Requirements

Prior to receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children’s Check specific to the state is required. This role may require heavy lifting (up to 20 kg), kneeling, squatting, and working with chemicals and machinery.

ESG Commitment

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.