Park Manager: Hat Head Holiday Park

NRMA Parks and Resorts; Hat Head; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Manager accommodation provided

Job summary

NRMA Parks and Resorts seeks an experienced Park Manager for Hat Head Holiday Park, on the Mid North Coast of NSW, with a planned start of 1 December 2026. This hands-on role will lead day-to-day operations and guest experiences in a coastal setting.

The position is full-time, fixed-term to 30 June 2027 and includes manager accommodation. You will work with a small team (~12) to balance guest satisfaction, commercial performance and high safety standards while collaborating with local

Qualifications

• Experience leading a holiday park, resort, or similar operation.
• Confident, visible, hands-on people leader.
• Ability to balance guest experience, commercial performance and standards.
• Strong stakeholder relationship skills, including with local council.
• Comfortable doing day-to-day park operations.

Responsibilities

• Lead day-to-day park operations with Grounds & Maintenance and Guest Services Supervisors.
• Create great guest experiences while keeping the park running safely and commercially.
• Partner with Kempsey Shire Council and other stakeholders.

Skills

People leadership

Guest experience focus

Operational excellence

Stakeholder relationships

Hands-on approach

Job description

Full Time | Fixed-term contract to 30 June 2027 | Manager accommodation provided

Ready to swap the daily commute for beach and creek views?

We’re looking for an experienced and hands‑on Park Manager to take the lead at Hat Head Holiday Park, with a planned commencement as of 1 December 2026.

Set in one of the Mid North Coast’s most picturesque coastal locations, Hat Head offers direct access to both the beach and creek, with the local café, grocer and bowling club all within walking distance.

With 10 cabins, 270 powered and unpowered sites, supported by a team of approximately 12, you’ll lead the day‑to‑day operation alongside experienced Grounds & Maintenance and Guest Services Supervisors, creating great guest experiences while keeping the park running safely, smoothly and commercially.

Manager accommodation is provided, with a refreshed two‑bedroom apartment. Please note, the accommodation is not suitable for pets as there is no enclosed private yard.

What You’ll Bring

We’re looking for someone who:

• Has strong experience leading a holiday park, resort, accommodation or similarly operational environment
• Is a confident, visible and hands‑on people leader
• Knows how to balance guest experience, commercial performance and operational standards
• Can build strong stakeholder relationships, including working effectively with Kempsey Shire Council
• Is comfortable rolling up their sleeves and being part of the day‑to‑day life of the park

What’s in it for you?

At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• Progressive flexibility, leave and well‑being benefits to balance all of life's priorities including 5 weeks annual and recreation leave.
• Travel discounts on, cruises and accommodation at our award‑winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on a range of NRMA personal insurance products including car, home & travel
• Grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know You Belong

We’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

If you’re an experienced park or hospitality leader who loves being close to the operation, the team and the guests, we’d love to hear from you.

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre‑employment checks.