Park Manager: Hat Head Holiday Park

NRMA Parks and Resorts; Port Macquarie; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

5 weeks annual leave

Travel discounts within NRMA network

NRMA Rewards membership

Job summary

NRMA Parks & Resorts is seeking an experienced Park Manager for Hat Head Holiday Park. Start date 1 December 2026, with a fixed-term contract to 30 June 2027 and manager accommodation provided. Lead day-to-day operations, including guest services and safety, in a coastal NSW location.

You will manage a small team, coordinate with grounds, maintenance and guest services, and ensure a high standard of guest experience while keeping the park financially viable.

Qualifications

• Experience leading a holiday park, resort, or hospitality operation.
• Hands-on, visible leadership with a focus on service delivery.
• Ability to balance guest experience, commercial performance and standards.

Responsibilities

• Oversee day-to-day park operations and guest services.
• Lead a small team of supervisors and staff to ensure safety, service and sustainability.
• Build and maintain relationships with local stakeholders and council.

Skills

People leadership

Operational management

Guest experience

Stakeholder relations

Budgeting

Job description

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences.

Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.

Company Description

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences.

Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.

Job Description

Full Time | Fixed-term contract to 30 June 2027 | Manager accommodation provided
Ready to swap the daily commute for beach and creek views?

We’re looking for an experienced and hands-on Park Manager to take the lead at Hat Head Holiday Park, with a planned commencement as of1 December 2026.

Set in one of the Mid North Coast’s most picturesque coastal locations, Hat Head offers direct access to both the beach and creek, with the local café, grocer and bowling club all within walking distance.

This is a substantial holiday park with 10 cabins, 270 powered and unpowered sites, supported by a team of approximately 12. You’ll lead the day-to-day operation alongside experienced Grounds & Maintenance and Guest Services Supervisors, creating great guest experiences while keeping the park running safely, smoothly and commercially.

Manager accommodation is provided, with a refreshed two-bedroom apartment. Please note, the accommodation is not suitable for pets as there is no enclosed private yard.

What you’ll bring:

We’re looking for someone who:

• Has strong experience leading a holiday park, resort, accommodation or similarly operational environment
• Is a confident, visible and hands-on people leader
• Knows how to balance guest experience, commercial performance and operational standards
• Can build strong stakeholder relationships, including working effectively with Kempsey Shire Council
• Is comfortable rolling up their sleeves and being part of the day-to-day life of the park

What’s in it for you?

At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities including 5 weeks annual and recreation leave.
• Travel discounts on, cruises and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on a range of NRMA personal insurance products including car, home & travel
• Grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know you belong:

We’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

If you’re an experienced park or hospitality leader who loves being close to the operation, the team and the guests, we’d love to hear from you.

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.