Overnight Hotel Night Auditor & Front Desk

Panache Hotel Group; Melbourne; On-site; AUD 26,000 - 42,000; Part time

Benefits offered by this job

On-site overnight shift

Employee accommodation where available

Job summary

Panache Hotel Group is seeking a dynamic Hotel Night Auditor/Receptionist for Peppers Southern Cross Melbourne Hotel. This part-time, on-site overnight role is based at 679 La Trobe Street, Docklands VIC.

You will manage check-ins/outs, reservations, and guest inquiries, while ensuring accurate payments and nightly audit procedures. Requirements include legal right to work in Australia, English fluency, and a minimum of 2 years in the hotel industry.

Qualifications

• Fluency in English.
• Minimum 2 years' experience in the hotel industry.
• Able to work overnight.
• Willingness to travel to the workplace if required.

Responsibilities

• Greet guests warmly and handle check-ins/outs and reservations.
• Manage online/phone bookings accurately.
• Resolve guest queries promptly and professionally.
• Process payments and balance folios at night.
• Keep front desk and lobby area organized and stocked.
• Follow hotel security protocols and report incidents.
• Oversee night audit and reporting procedures.
• Ensure proper handover to daytime staff and smooth day start.

Skills

English fluency

Night audit experience

Hotel customer service

Team coordination

Job description

Panache Hotel Group is seeking a dynamic Hotel Night Auditor/Receptionist for Peppers Southern Cross Melbourne Hotel. This part-time, on-site overnight role is based at 679 La Trobe Street, Docklands VIC.

You will manage check-ins/outs, reservations, and guest inquiries, while ensuring accurate payments and nightly audit procedures. Requirements include legal right to work in Australia, English fluency, and a minimum of 2 years in the hotel industry.